Monday-Thursday (Excluding School Holidays & Breaks)

• Ages 1-5 years old: $18.99
• Ages 6-16 years old: $22.99
• Adults: 1 free adult per child — additional adults, $5.99
• Jump City grip socks: $3.50
• Under 1 years old: free of charge if accompanied by a sibling — otherwise, $7.99

Friday-Sunday & Holidays  (Including School Holidays & Breaks)

Please note that all prices mentioned above are subject to tax, and change at any point.

Group Booking Notes

• Please note that we do note take bookings for groups of under 35 kids.
• To inquire, please email us at richmondhill@thejumpcity.ca and our team will get back to you as soon as possible
• A confirmation email will be sent to you once a deposit has been made
• A copy f the deposit receipt will be emailed to you along with an invoice upon request
• Deposit is non-refundable, but can be applied to another day if you may need
• An accurate invoice will be provided on day of the event reschedule
• Please note that we cannot guarantee a room unless it has been confirmed during booking
• All children ages 1-16 years old must wear Jump City grip socks
• All adults must wear socks as we are a socks only facility
• Waivers must be signed & brought in upon arrival in physical copy form
• We do not take camp reservations during weekends and Holidays
• We do not take walk-in groups of over 35 kids
• Admission includes trampoline attractions, basketball, ninja course, toddler area, laser tag, rock climbing, & jungle gym
• Arcade games are additional and optional
• Please note that we may have other camps attending that day and time
• Please give us at least 3 days notice if you would like to order from our menu, which can be found on our website on the “Food Menu” page
• Please give us at least 3 days notice if you would like to cancel or reschedule your booking
• Please help keep our facility safe and clean

Group Rates and Private Events

Camp and Childcare Facility Group Inquiries

 Monday – Thursday

• Ages 1-5 years old: $11.99
• Ages 6-16 years old: $13.99
• 1 free adult per child
• Additional adults (if exceeding number of kids): $5.99
• Jump City grip socks: $3.50

Friday

• Ages 1-5 years old: $16.95
• Ages 6-16 years old: $20.99
• 1 free adult per child
• Additional adults (if exceeding number of kids): $6.99
• Jump City grip socks: $3.50

Group Deposit & Payment

• Deposit of $250 + tax is required to secure your booking
• Deposit invoice available upon request
• Remaining balance to be paid on the day of the event, for which an accurate invoice will be provided

Facility Rental Inquiries

• Please email us at scarborough@thejumpcity.ca if you are interesting in renting the entire facility
• When emailing, please confirm the number of guests, preferred dates, and times
• Please note that we are able to offer facility rentals before or after regular operation hours

Daily Admission Policies

• All children entering the playground must wear Jump City grip socks at all times
• All adults entering the playground must wear socks at all times
• All daily admissions are one time entries. No in and out privileges
• Adult (18+) supervision is required at all times
• Please remove shoes, loose clothing and jewelry to prevent hazards
• No outside food, snacks, or drinks allowed
• In case of food intolerance and allergies, please ask to speak with a manager
• Water is allowed
• No nuts allowed. We are a nut free facility
• No food, snacks, or drinks allowed in the play areas
• No glass, bottles, or sharp objects in the play areas
• No climbing up slides, nettings, walls, or poles in the play areas
• No rough play, bullying, aggression, or yelling permitted
• Please wash hands before entering the play areas
• No bicycles, roller skates, skateboards, hoverboards, or scooters permitted inside
• Please keep balls in the designated play areas
• No pets allowed. Please ask to speak with a manager if you have a service animal
• In case of an emergency, call 911 immediately
• Play equipment is intended for ages 1-16 years old
• Please be mindful or smaller children
• Toddler area is strictly intended for children ages 4 and under
• Please notify management if any concerns or problems occur

Please note any yelling, disrespect, or aggression towards staff could result in suspension from the playground. We reserve the right to serve

Regular Hours of Operation

Monday-Thursday: 12:00 pm – 8:00 pm
Friday & Saturday: 9:00 am – 9:00 pm
Sunday & Holidays: 10:00 am – 8:00 pm

Holiday Hours

Christmas Eve (Dec 24): 10:00 am – 4:00 pm
Christmas Day (Dec 25): 10:00 am – 8:00 pm
New Years Eve (Dec 31): 10:00 am – 4:00 pm
New Years Day (Jan 1. 2024): 10:00 am – 8:00 pm
Monday-Thursdays: 10:00 am – 8:00 pm
Friday & Saturdays: 9:00 am – 9:00 pm
Sundays: 10:00 am – 8:00 pm

Holiday hours will begin on December 24, 2023 until January 5, 2024
Regular Hours of Operation will Resume Friday, January 5th, 2024